Refunds and Returns
30 Days Money Back Guarantee
We offer a 30 day refund period to all our customers. Just contact us with a refund request within 30 days of receiving your order, you do not need to specify a reason at all. You will then need to ship back the product to us to get your refund. The refund is valid as long as:
- The product has not been used.
- The product was not customized.
Unfortunately, we do not refund the shipping costs that you need to pay when returning the order.
To initiate a refund request, just contact us here.
Our products are shipped in protective boxes but sometimes they can break during transit. Or the product that you received may be faulty. If this is so, please contact us as soon as possible and we will send you a replacement or issue you a full refund.