Shipping
📦 Shipping Policy
At Monkey Duo, we aim to produce and ship your custom pins and button badges as quickly and reliably as possible.
🛠️ Order Processing
All orders are reviewed and created after purchase.
- Website orders receive priority handling
- Website orders are typically dispatched the next business day
- If there are any issues with your design, we will contact you via email before production.
🚚 Shipping Options
Standard Shipping – $5.99 (Flat Rate)
- Reliable delivery at a fixed cost
- Free standard shipping on orders of 100+ pins
Expedited Shipping – $15.99 (Flat Rate)
- Faster delivery option for urgent orders
⏱️ Delivery Times
Delivery times vary depending on your location and the shipping method selected at checkout.
- Standard shipping typically takes 4-5 business days after dispatch
- Expedited shipping arrives faster, typically 3-4 business days.
Please note: delivery times are estimates and may vary due to carrier delays.
🌍 Shipping Coverage
We currently ship to multiple regions. Shipping availability and delivery times will be shown at checkout based on your address.
📬 Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information so you can follow your package.
❗ Important Notes
- If requesting proof or a preview, we will need to wait on your approval before making the buttons. Next business day dispatch is then not guaranteed.
- Incorrect shipping details may cause delays
- We are not responsible for delays caused by shipping carriers